SikeProductionsWelcome — these Terms & Conditions ("Terms") form the legal agreement between you ("Client", "you") and SikeProductions ("we", "us", "our") regarding any services, deliverables and website content provided. By engaging our services or using our website you agree to these Terms.
1. Definitions
"Services" means the design, development, deployment, support and related services agreed in writing. "Deliverables" means the tangible work output we deliver to you. "Proposal" or "Quote" means the written estimate provided by us describing scope, fees and timelines.
2. Scope of Services
We will provide Services as set out in a Proposal, quote, statement of work or purchase order signed by both parties. Any work outside the written scope is considered additional and will be charged separately.
3. Estimates, Quotes & Acceptance
All quotes are valid for the period stated in the Proposal (typically 30 days). Acceptance of a Proposal may require a written signature or an email confirmation. Work begins only after required initial payment (see Payment Terms).
4. Payment Terms
- Fees: Fees will be as set out in the Proposal. Unless otherwise stated, fees are quoted in INR.
- Deposit: We typically require a non-refundable deposit of 30–50% before work commences (specified in the Proposal).
- Milestone / Final Payments: Remaining fees are invoiced according to milestones or on completion. Payments are due within 14 days of invoice unless otherwise agreed.
- Late Payments: Overdue invoices may incur interest at 1.5% per month (or the maximum permitted by law) and we may suspend Services until payment is made.
5. Refund & Cancellation Policy
Because work is started immediately, deposits are non-refundable. If a client cancels a project after work has started, we will invoice for time spent and any non-recoverable expenses. In case of full project cancellation by us (rare), we will refund any unearned portion of fees.
6. Delivery, Review & Acceptance
Delivery dates are estimates and depend on timely client feedback and approvals. After we deliver a milestone or final Deliverable you will have a review period (as specified in the Proposal) to request reasonable revisions. If no feedback is provided within the review period, Deliverables are deemed accepted.
7. Client Responsibilities
- Provide timely access to assets, content, credentials and feedback.
- Ensure ownership or licenses for content you supply (images, copy, fonts).
- Designate a single point of contact for decision-making where requested.
8. Intellectual Property
Subject to full payment, we assign to the Client the intellectual property rights in final Deliverables created specifically for the Client. We retain the right to use general know-how, methodologies and pre-existing code libraries. Any third-party components remain subject to their licenses and may require separate licensing.
9. Portfolio & Case Studies
Unless the Client requests otherwise in writing, we may showcase completed work in our portfolio, marketing materials and case studies (screenshots, descriptions). If the Client requires confidential treatment, please notify us prior to project start and we will agree on permitted uses.
10. Confidentiality
Both parties agree to keep confidential information private and not disclose it to third parties, except as necessary to perform the Services or as required by law. Confidential information does not include information that is or becomes public through no fault of the receiving party.
11. Warranties & Disclaimers
We warrant that Services will be performed with reasonable skill and care. Except as expressly stated, we provide Services "as is" and disclaim all other warranties, whether express or implied, including fitness for a particular purpose.
12. Limitation of Liability
To the fullest extent permitted by law, our total liability arising from or related to these Terms shall not exceed the fees paid by the Client for the specific Services giving rise to the claim. We are not liable for consequential, indirect, special or punitive damages.
13. Indemnification
You agree to indemnify and hold us harmless from any claims, losses or damages arising from your breach of these Terms, your materials or your violation of third-party rights.
14. Termination
Either party may terminate the engagement for material breach with 14 days' written notice if the breach remains unresolved. On termination, all unpaid fees and costs become immediately due and any Deliverables delivered remain subject to the IP clause above.
15. Governing Law & Dispute Resolution
These Terms are governed by the laws of India. Any dispute arising will be subject to the exclusive jurisdiction of courts in Bengaluru, Karnataka, India. Prior to formal proceedings, both parties will attempt good-faith negotiation or mediation.
16. Third-Party Services
We may use third-party services (hosting, analytics, payment processors). The use of such services may require separate terms and the Client is responsible for any third-party fees or license costs outlined in the Proposal.
17. Changes to Terms
We may update these Terms from time to time. Significant changes will be communicated on our site; your continued use of Services after updates indicates acceptance. The latest "Last updated" date is shown at the top.
18. Entire Agreement
These Terms, together with any Proposal or SOW, constitute the entire agreement between the parties and supersede prior agreements.
19. Contact
SikeProductions
Ganapathipura, Konanakunte, Bengaluru, Karnataka, India - 560062
Email: admin@sikeproductions.com